'We Deliver Service'
To find out more about Filpumps or to contact us directly please scroll down the page or click on the headings below.
Filpumps opening hours are as follows
Monday - Friday 7.30am - 5pm Office and Stores Counter
Saturday 8am - 12pm Stores Counter only
Filpumps can be contacted on the below details
Thainstone Business Park
Filpumps was established in 1992 to fulfill a number of external factors. Namely to meet the market demand for a new type of pioneering pump for private water supplies, the requirement to treat drinking water to the new standards under EC Regulations and to also meet the environmental pressures for novel forms of industrial effluent and sewage treatment to satisfy legislation.
Filpumps pioneered the development of the groundbreaking new technologies required to solve these issues. These developments are now well established and accepted throughout Scotland.
By December 1998 the company’s success with liquid handling systems resulted in Filpumps incorporation of Balgownie Dairy Equipment Ltd to expand their portfolio. This enabled Filpumps to better support a farm dairy market expanding in geographical area and requiring products with greater sophistication than previously required.
In 2001 Filpumps realised the growing demand for ancillary equipment required to support our more established products. Additional premises were acquired in Blackburn, Aberdeen to facilitate the demand for these products including pipes, valves, hoses and fittings.
Continued growth over the next 5 years resulted in Filpumps erecting a custom built site on 1.8 acres of land to incorporate all the staff and products which were previously situated at the 2 separate locations (Oldmeldrum and Blackburn).
Filpumps’ main aim has always been to undertake and deliver quality engineered solutions to meet the customers’ requirements. We seek to achieve this by delivering the complete package – a fully functioning system consisting of pumps and filters fulfilling the customer’s expectations and needs.
In 2011 a friendly management buy out (MBO) took place, led by General Manager, Ian Grierson, the three-man MBO enabled the founders of the business to retire. Martin Booth and Russell Mann made up the MBO team, both of whom work for the Company and together make up over 30 years combined sales experience.
Filpumps will continue to expand into new markets by providing innovative solutions to satisfy the demands of our growing client base and by continuing to supply a first class support to customers with our highly skilled and trained service department and engineers.
Filpumps is highly responsive to the demands of the markets in which we operate this has led to our growing reputation as an innovative company which develops novel solutions for specific customer requirements
Led by the needs of our customers we strive to always provide quality products and solutions to precisely meet their requirements with efficient service and always at the best possible price.
Our reputation is important to us, which is why we place our customers and their needs at the forefront of our business, to ensure trusted and reliable products and services.
Our principle aim is to deliver an efficient service to our customers and to encourage our staff to maintain a courteous manner. We strive to source up-to-the-minute and energy efficient technology to industries from dairy farming to the oil and gas market.
Within our staff we promote the determination to drive the individual and the company to the highest standards of engineering and service. We believe that by inspiring individuals we are able to deliver inspired solution to real problems.
Our sales department can be contact with regards to estimates and quotes regarding all installations from small domestic private water systems to large commercial and industrial installations for industries such as oil and gas and food production.
Our stores department and counter can be contacted for information such as price and availability of our products and sales of ancillaries and spare parts.
Operations and Service Department
Our operations and service department can be contacted to organise repairs, services and service contracts. Our fully trained and knowledgeable Service Engineers ensure work is carried out in a professional and timely manner.
If you are experiencing problems or have any questions about any product you have purchased from Filpumps our friendly and helpful staff will be happy to assist you.
Filpumps, based at Thainstone, Inverurie is an engineering service company providing a wide range of pumps and filtration systems for domestic, agricultural and commercial customers throughout Scotland.
We are always keen to accept CVs from prospective candidates on a speculative basis.
Filpumps Limited is an equal opportunities employer & is ISO 9001:2008 accredited
Filpumps hold the Quality Management System Accreditation BSEN ISO9001: 2015 for the supply, installation, maintenance and repair of pumps, filters and treatment systems including farm dairy equipment. NQA is a leading assessment, verification and certification body and works in partnership with a wide range of businesses, government departments and charitable organisations to help improve performance in quality, environment and health and safety management. Filpumps gained their original BS EN ISO9001:2008 in May 2008.
Filpumps received the accreditation from SAFEcontractor, a programme which recognises very high standards of Health and Safety practice amongst UK contractors. SAFEcontractor is a leading commercial scheme, designed to help industry improve its safety record. SAFEcontractor accreditation shows Filpumps’ commitment to safety, and allows customers to vet potential contractors, such as Filpumps, before they even set foot on site allowing greater peace of mind during the decision making process.
As a leading company supplying, installing and servicing filters, pumps and treatment systems on which the quality of life for society depends, Filpumps recognises the statutory duty we have to comply with all relevant health and safety legislation and the duties and obligations resulting from them. We also accept that protection of the environment is an integral part of our business strategy and for this reason we are committed to minimising the impact of our activities upon the environment. The quality of our goods and services is also of paramount importance to us and therefore we have complied three policies to cover the areas mentioned above that ensures we work actively on the continuous improvement in all areas of Quality, Health and Safety and Environment.
Filpumps Ltd stocks, supplies, installs, maintains, and repairs pumps, filters and treatment systems.
Filpumps Ltd operates a quality management system (QMS) to ensure that we deliver consistent high quality. Our QMS is accredited to ISO 9001 :2015 which covers all works at the Thainstone, Inverurie site and any works that are undertaken on customer's sites.
Quality is of the highest importance and Filpumps Ltd will therefore work actively on the continual improvement in all areas of our QMS. Filpumps Ltd is committed to:
Meet all applicable requirements including the requirements of ISO 9001: 2015.
Continually improve the QMS and products and services offered to customers by actively reviewing research, development, manufacturing and technical services available in the marketplace.
Improve employee understanding that the QMS is everyone's responsibility and to encourage suggestions for improvement from all employees.
Fulfil the demands and expectations of our customers, stakeholders, neighbours and the relevant Authorities by meeting regulatory requirements, codes of practice, other industry best practice standards and all relevant company policies and programmes.
Set targets and objectives for measuring the QMS.
Performance against objectives will be monitored during the Management Review.
All employees have a responsibility within their own areas of work to help ensure that the QMS not only is effective but embedded within the whole of the company.
This policy is made available to interested parties as appropriate.
This policy is reviewed annually by Managing Director, and the documents that form this policy are reviewed regularly and maintained by the Quality Executive. All the documents which make up our QMS are available to all employees either in hard copy in the Main Office or electronically on the Company Server. These are the only controlled copies.
In accordance with the Consumer Rights Act 2015 goods supplied, that are as described and have no faults, cannot be returned for a refund.