Cookie and Privacy Policy

Cookie and Privacy Policy

Filpumps.co.uk (The Website) is owned, maintained and operated by Filpumps Ltd. This policy outlines what information we gather and how we use it.

What data do we collect?

For each visitor to a Filpumps site we automatically collect the visitor's domain name and/or their IP address.

If you submit a ‘Sign Up for Updates’ form we will collect your name and email address.

If you send us communication (for example send feedback, request a quote or ask for advice) via email or post we will collect your name, postal or email address and products or services that the communication relates to.

 

How do we use the data we collect?

We will use the data that we collect to improve our service to our customers by the following means

 

  • To help us identify you and any accounts you hold with us
  • Administration
  • Statistical analysis
  • Customer profiling and analysing your purchasing preferences
  • Marketing (see "Marketing and opting out" below)
  • Market research
  • Billing and order fulfilment
  • To notify you any changes to our services which may affect you
  • Improving our services

Filpumps will not sell to third parties any personally identifiable information derived from a visitor's visit to or use of a Filpumps site.

 

Marketing and Opting Out

Unless you have asked us not to do so, we may contact you about products, services and news which may be of interest to you. We may also contact you to conduct market research.

Should you prefer not to receive any further marketing communications from us, you can opt out at any time by sending us an email or writing to us at the address below. 

 

Security

Filpumps uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against loss, misuse or alteration of information that we have collected from you at our site. We cannot, however, guarantee the security of any such information.

 

Cookies

Cookies are small text files that can be used by web sites to make a user’s experience more efficient. The cookie file does not store your personal information. 

When you use our website we may collect information from cookies about your computer such as your IP address, browser etc which we use only for administration and statistical analysis.

If you want to disable cookies you can change your browser settings however if you do this you many lose some of the functionality of this website.

For further information about cookies please see www.aboutcookies.org

 

Our contact details

Please contact Filpumps if you require any further information or if you would like to discuss any of the issues described here.  You can send an email or written communication to Filpumps, Thainstone Business Park, Inverurie, Aberdeenshire AB51 5GT.

We reserve the right to change this policy from time to time with out prior notice. You should check this policy occasionally to ensure you have read the most up to date version.